Privacy Policy

At RigorUp, we are committed to protecting the privacy and security of user data. This policy outlines how we collect, use, and protect information when you access or use the RigorUp platform and its associated services.

We may collect the following types of information: user information including name, email address, and contact details; academic data such as test scores and performance metrics; and usage data including platform interactions and activity logs.

We use collected data to: provide and improve platform functionality; generate academic insights and analytics; enhance user experience; and communicate updates and support information to users and institutions.

We implement industry-standard security measures to protect your information. Data is securely stored and protected against unauthorised access. Access is restricted to authorised personnel only, and we conduct regular audits to maintain the integrity of our systems.

We do not sell or share personal data with third parties except: when required by law; to provide essential services such as secure infrastructure and analytics; or with institutional consent. Any third-party processors are bound by strict data protection agreements.

Data is retained only as long as necessary for platform functionality. Users or institutions may request deletion of their data, subject to applicable policies and legal obligations.

Users have the right to access their data, request corrections to inaccurate information, and request deletion where applicable. To exercise any of these rights, please contact us at knoarc108@gmail.com.

We may use cookies and similar technologies to improve user experience and analyse platform performance. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect platform functionality.

RigorUp follows global data protection principles and aligns with standards such as GDPR where applicable, especially for international users including those in GCC regions.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Continued use of the platform following any updates indicates your acceptance of the revised policy.